Shipping policy
At AZAYA, each abaya is carefully made, prepared, and packed with attention to quality and detail. Please review the following shipping information before placing your order:
Processing & Delivery Time
- Orders may take 1–2 weeks to be prepared and dispatched.
- Delivery timelines begin once your order has been shipped.
International Shipping
- Worldwide shipping may require up to an additional 10 business days depending on the destination country, courier operations, and customs clearance procedures.
- Delivery times may vary during busy seasons, holidays, promotions, or Eid periods.
Taxes, Duties & Customs
- AZAYA covers all applicable local UAE taxes, duties, and regulatory charges in accordance with UAE laws and regulations.
- For international orders, customs duties, import taxes, VAT, handling fees, or any other charges imposed by the destination country are the responsibility of the customer.
- These charges vary from country to country and are determined by local customs authorities. As such, AZAYA is unable to predict, calculate, or cover these fees.
By placing an order with AZAYA, you acknowledge and accept these shipping timelines and customs policies.
Thank you for your patience, understanding, and support.
With love,
AZAY